Items are sent via post office or various courier services, depending on size of item. We only used tracked services and tracking numbers will be uploaded onto eBay. All orders will be accompanied with a full VAT invoice.
Postage costs are for mainland UK only (England, Wales and South Scotland). Additional charges will be incurred for postcodes outside of mainland UK, which include BT, PA, KW, IV, HS, AB, IM, ZE, GY, JE, DD, PH, KA, PO. So please contact us first for a revised price before purchasing.
Please inspect item before signing for on delivery. If item looks damaged sign for it as damaged, or refuse to sign for it, and we must be notified within 24 hours.
Q: When will I receive my package
A: Highlighted in the text are expected delivery times. Express delivery is also available at an extra cost. Please check express delivery tab.
Q: What is your return policy?
A: We offer a 30 day return policy, you may return your item for a full refund (excluding P&P costs) returned postage must paid for by the buyer. Depending on the relevant genuineness of the details, customer service will process your refund accordingly.
Please ensure you inform us of the return within the 30 working days and all items must be returned to us in the condition that it was sent out in along with the original/correct packaging.
Q: When can I expect my order to arrive?
A: Within 3-7 working days unless specified in text in product page or express delivery is selected.
Q: How much is the shipping cost?
A: Shipping is highlighted in the postage section.
Paypal is preferred. For other payment options please contact us before purchasing.
We take great care when packing and posting our items, but sometimes couriers may damage the item, so please please inspect item before signing for on delivery. If item looks damaged sign for it as damaged, or refuse to sign for it, and we must be notified within 24 hours. We will happily replace the item for you where possible, and if not, will issue a full refund.
Q: How do I return an item?
A: Please contact us via eBay by sending a message to discuss if the item qualifies as a return before proceeding.
Q: What is your return policy?
A: We offer a 30 day return policy, if for what ever reason, you may return your item for a full refund (excluding P & P costs) returned postage must paid for by the buyer.
Please ensure you inform us of the return within the 30 working days and all items must be returned to us in the condition that it was sent out in along with the original/correct packaging.
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