** If you are seeking the best B2B trade ship, feel free to contact us.
PLEASE NOTE:
Import duties, taxes, and charges are not included in the item price or shipping charges. And buyers are responsible for any customs/duty taxes incurred in your country. Thus, before you buy products, check customs regulations with the customs office and determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up -do not confuse them for additional shipping charges. And it is unable to help with registering your item as a "GIFT". - This is the violated behavior is prohibited by the US and International government regulations
Normally, International delivery takes 2-4 weeks. However, it may take longer depending on the customs process and delivery system. Moreover, ongoing pandemic, shipping is currently a mess due to service suspensions.
* We accept exchanges or refunds within 14 days from the item’s shipment date. Also, the buyer shall be responsible for all return shipping charges. And also please note that shipping, insurance, and handling charges are not refundable. *************************** The product box is a means to protect the product. Please understand that reasons such as crushing, or flooding of the box are not grounds for a refund. ( In the case of new products, we are never selling damaged products. The problem during delivery is the delivery company's problem, so please request it from the delivery company.) Furthermore, after opening/ripping off inner plastic bags (or the other protection frames, etc.) the item value has gone so we cannot provide any customer service for it. Those rules are based on the official manufacturer's manual
* Exchanges/refunds are not available for discounted (box-damaged) products.
* Before requesting a refund &exchange after opening the product or parcel, we are asking for sending [video clips &photos] while unboxing items to help us with refund/exchange inquiries. If the matter is difficult, we also specify that it is difficult to consult and that we cannot refund or exchange it.
* The product box is a means to protect the product. Please understand that reasons such as crushing or flooding of the box are not grounds for a refund. ( In the case of new products, we are never selling damaged products. The problem during delivery is the delivery company's problem, so please request it from the delivery company.)
* Exchanges/refunds are not available for discounted (box-damaged) products. *If the product description and the product are different, we will help you with a refund/exchange. However, if you make a mistake due to personal responsibility, you can't get a refund or exchange.
*** Parcel Combining is Available!! *** In case of multiple purchasing, please contact us. We calculate and discount the shipping fees. :) eBay economy shipping (Korea Post /flight) ≫ Estimated Shipment duration - Asia :30 ~ 40 days - North &South America: 35 ~ 60 days - Europa : 35 ~ 70 days - Other: 60 ~ 120 days [NOTICE] This service is hard to track and has high-risk loss while shipping. eBay Standard shipping (Korea Post /flight) ≫ Estimated Shipment duration - Asia : 6 ~ 8 days - North &South America: 15 ~20 days - Europa : 15 ~20 days - Other: 14 ~ 20 days
eBay Expedited shipping (Korea Post : KPacket / DHL / FedEx) ≫ Estimated Shipment duration - Asia : 5 ~ 10 days - North &South America: 7 ~ 15 days - Europa: 8 ~18 days - Other: 10 ~ 20 days
SEA MAIL Shipping ≫ Estimated Shipment duration >> The Cheapest method - Asia :30 ~ 40 days - North &South America: 60 ~ 120 days - Europa : 60 ~ 120 days - Other: 60 ~ 120 days *Some countries MAY not be available. *We will inform you a fter checking your shipping destination. *Please contact us in advance if you want to take a sea mail. :)
Returns* We accept exchange or refund within 14 days from the item’s shipment date. Also, the buyer shall be responsible for all return shipping charges. And also please note that shipping, insurance, and handling charges are not refundable. The product box is a means to protect the product. Please understand that reasons such as crushing, or flooding of the box are not grounds for a refund. ( In the case of new products, we are never selling damaged products. The problem during delivery is the delivery company's problem, so please request it to the delivery company.)
* Exchanges/refunds are not available for discounted (box damaged) products.
* Before requesting refund&exchange after opening the product, we are asking for sending [video clips &photos] while unboxing the item to help us with refund/exchange inquiries. If the matter is difficult, we also specify that it is difficult to consult and that we cannot refund or exchange it.
* Refund or exchange is not possible in case of disconnection between the customer and the delivery company.
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