We try to show hair colour as best we can, but as you know it is very hard to show true hair colour as it it multi tonal and can change in different lighting and look different on different computer monitors. Our photos are taken without a flash in natural light. If you are in any doubt about the colour please contact us before you buy so we can get it right for you. Send us a few pics of your air taken outside in natural daylight and we can advise on the best colour match. Caring for your extensions
We recommend using Herbal Essences shampoo and conditioner for dry & damaged hair (light blue bottles), fully blow dry only with a flat paddle brush and blow dry as straight as possible. We recommend styling after - apply heat defense spray and Organix Moroccan dry oil spray which you can purchase in any high street stores, straighten on a cool to medium heat to smooth the cuticles and maintain a shine. We do not recommend GHD's they are way too hot for processed hair extensions at 220 degrees, they dry the ends of the hair which affect the longevity of the hair. We recommend washing 2-3 times per week depending on your hair type. Absolutely avoid swimming pools, saunas and sunbeds. Never ever sleep with wet hair, always ensure fully dry and tie in a loose ponytail before bed. Rapunzels do not accept any liability for incorrect fitting of their hair extensions so it is imperative that hair is fitted by a qualified professional in this particular field of hair extensions. Our hair is human hair and can be dyed however Rapunzels will not accept any liability for the outcome so it is important that you test a small amount first before dying the whole lot as you will void any return rights once the hair is dyed.
Returns
Items must be returned as delivered in their original condition and packaging with gold hygiene ties. Colour exchanges are available. Please contact us for details before returning.