Payment
Our accepted method of payment is PayPal for all transactions, both United Kingdom and International. If you do not hold a PayPal account, it is possible to make a "guest" payment using a debit or credit card at eBay checkout.
Some of our items are listed as "Immediate Payment Required" - otherwise payment is required within 4 days from close of auction, or within 4 days of a "Buy it Now" purchase. Please contact us should you encounter any payment difficulties - we're always happy to help! Otherwise after this time, in the absence of any communication, the eBay Unpaid Item Process will be initiated.
Shipping
All items are despatched within 1 working day from receipt of payment, but often the same day. We ship to the United Kingdom, and other countries as specified on each listing. Shipping costs to your country can be found on the "Payments & Postage" tab on each listing.
IMPORTANT: We are required to ship items to your PayPal registered address. Should you require an alternate delivery address, this is possible if (and only if) it is entered at checkout at the time of payment.
All items are packed securely for safe transit in good quality new packaging - P+P charges take this into account. Occasionally on large items we may recycle a previously used carton - the cost saving of this is passed on to the buyer.
Terms of Sale
Satisfaction guaranteed! Should any purchase (despite our best efforts) not meet your expectations, it may be returned for exchange or refund. Please notify us within 3 days of receipt of order, and return to us within 14 days. Your claim will be dealt with promptly and courteously.
About Us
Night Owl Creative is based in Halifax, United Kingdom, with a long history of supplying quality fabrics, sewing requisites, fashion accessories and gifts, all at down-to-earth prices. Good customer service is always our top priority and our goal is your 100% satisfaction - it makes us happy too!
All items for sale by Night Owl Creative are good quality brand new items - just occasionally we will have interesting vintage items which will be identified as such in the listing details.
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Contact Us
To contact us with any queries you may have, please use eBay Messages - it tends to be faster and more reliable than email and your enquiry will receive our prompt and courteous attention.