YOU COULD MAKE IT YOURSELF, BUT LOTS OF PARTS AND ITS A HASSLE.
ANCILLARIES EG PUMP TIMER ETC MAY VARY FROM PICTURES.
Terms and Warranty
1 YEAR warranty will apply unless the corresponding listing states otherwise. If items show symptoms of operational failure, are defective or are broken (a.k.a. “DOA” or Dead on Arrival), buyers must contact us via eBay message within 7 days with a full and detailed description of the issue. We reserve the rights to reject any claims made after 7 days for DOA cases.
If the product is assessed to be DOA, buyers will receive a full or partial refund, or a replacement product or parts. If buyers are requested to send back defective items, a replacement will be sent to buyers after we receive the returned product back. In such cases, we will cover the return freight charges. Such returned products will become our property and the replacement will be the buyer’s property.
Replacement products are provided with the same warranty as the returned products. We are not liable for items that have been misused, mishandled or incorrectly installed. Buyers should read the instruction and advice given by manufacturers and suppliers before use. All accessories (such as pumps valves pipes cables etc) are covered by the warranty.
Returns & Refunds
We offer a 14 days return guarantee on all our products. If you are unsatisfied with something you bought from us, you may send it back within 14 days of receipt, and we shall be happy to exchange or refund the item upon our receipt of the returned parcel. It is important to follow the guidelines below:
Send us an email or eBay message quoting your order number, the item/s you wish to return, and the reason for the return.
· We will get back to you and, if applicable, issue you a Return Authorisation(RMA) number , a return address, and other relevant information. Returns that have not been first authorized cannot be accepted.
· All returned products must be in their original condition and packaging. Unfortunately, if products have been assembled or modified, we cannot take them as returns.
· Please ensure product is packaged securely to prevent any damage during the return. Failure to do so may result in the withholding of any refund amount and/or our ability to provide further service.
· It is important that we know when your return is expected. Please save your return tracking number or post receipt, and email it to us. We need this in case there are any issues during transit
· Please note that returns are refunded through PayPal only.Refund amount will also have original freight costs deducted. If the item was sent with free postage, a 20% postage fee will be deducted from the refund amount.
Your Refund will be issued upon our receipt of the returned parcel. Please allow 3 working days for us to process with your return. NOTE It is our goal to deal with your unique situation in a fair and equitable manner. Please discuss the situation leading to your return with us and we will find a mutually acceptable solution.