Payment:
All orders to be paid within 7 days of purchase.
We will open an unpaid item dispute after this period.
Payment by paypal is preferred.
For alternative payment methods please email me.
Dispatch Days:
All items paid on FRIDAY-SUNDAY EVENING will be dispatched on the following MONDAY.
All items paid on monday to FRIDAYwill be dispatched on the same day
Excluding bank holidays, the Christmas period and “acts of god”.
Delivery:
All parcels will be delivered by either Royal mail or Myhermes.
Non Delivery:
If your item has not been delivered within 7 days of payment please contact us and we will track it down.
Issues:
If there any issues with your order or transaction please contact us,
we will do our best to resolve them as quickly and amicably as possible.
Returns policy:
CANCELLATION & RETURNS: (14 Days)
Please make sure you want your item you have purchased. You as the buyer will be responsible for any charges incurred by the orders you cancel. You will be charged RM postage price to cover damaged packaging, Handling and postage.
If the item is not as described please contact us.
A full refund will be given on return of the parcel as long as the items are in the condition you received them in.
Damages:
In the unlikely event there are any breakages or damages,
the matter will be resolved with a pro rata refund upon receipt of photographic evidence.
Feedback:
Feedback is left in bulk for those who have left it for us.
This allows us to chase up customers who have not left it to find out the reasons why.
If you are considering leaving negative or neutral feedback please contact us before you do so.
We are offering a wide variety of branded cosmetics , so why not have a look: