Please Read!
All items which are dispatched from my premises are firstly cleaned and then securely packaged. Postage and Packaging costs include the cost of packaging materials and time taken for packing and posting items and other admin costs. All items are posted with insurance which is included in the cost of postage and packaging.
If you have not received your item within 14 days of dispatch notification, please contact me as soon as possible. The claim process through Royal Mail for an insured item cannot be initiated until 15 days have lapsed after items are posted. Once a claim has been initiated for a missing parcel, I will only refund payment for a purchase after I have received compensation back from Royal Mail which can take approx 3 weeks.
Please note that these refunds are for the cost of the item only as Royal Mail does not compensate for postage costs even when a missing parcel is their fault! Should you find a fault with any item(s) bought, please contact me as soon as possible so that we can discuss the matter till it can be suitably resolved between both parties. I would be grateful if any bad feedback is not left without having contacted me in the first instance. In doing this, it will certainly not resolve any matters any quicker!!
UK BUYERS
We accept PayPal ONLY as payment
OVERSEAS BUYERS
We accept PayPal ONLY as payment
Thank you for your time and I hope you enjoy your eBay experience with me!!